Website Privacy Policy

This Website Privacy Policy is designed to help you understand how Mi BANK (collectively, “we”, “us” or “our”), collects, uses and shares personal information collected through this website and related sites and applications (the “Site”). We value your privacy, and we will not share your personal information with third parties except as described in this Policy without your consent.

BY USING THIS SITE, YOU AGREE TO BE BOUND BY THIS POLICY. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THE POLICY, PLEASE DO NOT USE THIS SITE OR PROVIDE US WITH YOUR INFORMATION.

What this Policy Covers

This Policy applies to our collection, use and sharing of your personal information when you visit our Site or receive our communications. This Policy does not apply to any other information or websites not owned or operated by us or information collected by us by other means. The information you provide may also be subject to additional terms. For example, if you are a Mi BANK customer, your personal information is subject to our Customer Privacy Notice.

Personal Information We Collect

This section of our Policy describes the categories of personal information we collect about you and the different ways in which we collect your personal information.

  • Information You Give Us. Personal information you may provide through the Site or otherwise communicate to us includes:
    • Contact information. We collect information about you when you provide contact information to us via email or through the Site, including as a result of completing a contact form or requesting more information about our products and services. This information may include your first and last name, title, email address, mailing address, phone number, and any other information you choose to make available.
    • Feedback and correspondence. We may collect personal information you provide when you request information, respond to surveys, or otherwise correspond with us.
    • Other information. We may collect other information from you that is not specifically listed here. We may use such information in accordance with this Policy.
  • Information We Get From Others. We may obtain additional information about you from third party sources, such as service providers, vendors, and social media sites to provide you with more relevant information about our services. This information may include your contact information and cookie information.
  • Information Automatically Collected. Our servers and third party service providers may automatically record cookie information in connection with your use of the Site, which includes information such as your Internet Protocol (IP) address, device and browser type, operating system, DNS, the pages or features of the Site that you browsed and the time spent on those pages or features, the frequency with which you use the Site, the links that you click on or use, and other statistics. We collect this information in server logs and by using cookies and similar tracking technologies. See our Cookie Policy, below, for more information.
  • Customer Information. If you are a customer, we may collect personal information about you, including information that may be considered sensitive, such as your tax identification number, passport number, or Social Security number, in connection with our provision of products and services. Such information is not covered by this Policy and is instead subject to our Customer Privacy Notice. Click here for more information about our activities related to such personal information.

How We Use Your Personal Information

This section of our Policy describes the different purposes for which we may use the personal information we collect about you.

  • To Provide our Products and Services and Communicate With You. We use your contact information and other personal information to provide you with our products and services and respond to your requests, questions, comments, and feedback.
  • To Improve our Site. We use your cookie information to provide, maintain and improve the Site; better understand your needs and interests, and personalize your experience with the Site; and perform website analytics and database management services.
  • To Send You Marketing Communications. We may use your contact information to send you newsletters, promotions or other marketing communications, but you may opt out of receiving them as described in the Your Choices section below.
  • To Personalize This Site. We may use your cookie information to personalize your Site experience and communications. See our Cookie Policy, below, for more information.
  • For Compliance, Fraud Prevention and Safety. We may use some or all of your personal information as we believe appropriate to: (a) investigate or prevent violation of the law or your agreements with us; (b) protect our, your or others’ rights, privacy, safety or property (including by prosecuting and defending legal claims); (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity; (d) comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; and (e) where permitted by law in connection with a legal investigation. For example, we may share information with law enforcement to reduce the risk of fraud or if someone uses or attempts to use our Site for illegal reasons.
  • With Your Consent. In some cases we may ask for your consent to collect, use or share your personal information.

How We Share Your Personal Information

We do not sell your personal information; however, we may share your personal information with third parties for a number of reasons. Unless otherwise indicated at the time we collect your information, if we allow third parties to access the personal information we collect, we will have contractual provisions or other appropriate protections in place to ensure such access is for limited purposes and in compliance with this Policy. Specifically, we share your personal information with the following categories of third parties:

  • Service Providers and Business Partners. We may share all of the personal information collected through the Site with third-party service providers and marketing technology providers that perform services on our behalf. These services may include website analytics, form processing, email communications, advertising delivery, retargeting, campaign measurement, and other marketing or business support services. These providers are permitted to use the information only as necessary to provide services to us or as otherwise permitted by law.
  • Compliance, Fraud Prevention and Safety. We may disclose some or all of the personal information we have collected about you as we believe appropriate to government or law enforcement officials or private parties for the purposes described above under the section “For Compliance, Fraud Prevention and Safety.”
  • Business Transfers. We may sell, transfer or otherwise share some or all of our business or assets, including all of the personal information we have collected about you, in connection with a business deal (or potential business deal) such as a merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy.

Your Choices

You may opt out of marketing-related emails by following the opt-out prompt in the email. To opt out of other forms of communications, please contact us as detailed at the end of this Policy. You are not required to provide all personal information identified in this Policy to use our Site or to interact with us offline, but certain functionality will not be available if you do not provide personal information. For example, if you do not provide personal information, we may not be able to respond to your request, perform a transaction with you, or provide you with marketing that we believe you would find valuable.

Cookie Policy

This section of our Policy describes how we and our business partners may collect and store information about you and your use of the Site through cookies and other tracking technologies.

  • What are Cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies set by the website are called “first party cookies”. Cookies set by parties other than the website are called “third party cookies”. Third party cookies enable third party features or functionality, such as advertising or website analytics, to be provided on or through the website. The parties that set these third-party cookies can recognize your computer or device when it visits the website in question and also when it visits certain other websites and/or mobile apps.
  • What Cookies and Other Tracking Technologies Do We Use? We use several different kinds of cookies on this Site, including strictly necessary cookies, which are cookies that are necessary for the Site to function and cannot be switched off in our systems; analytical cookies, which allow us to count visits and traffic sources so we can measure and improve the performance of our Site; functional cookies, which enable the Site to provide enhanced functionality and personalization; and advertising cookies, which allow us and our advertising partners to deliver Mi BANK advertisements on other websites, support retargeting, and measure the performance of our advertising campaigns. In addition to our own cookies, we collaborate with various third parties who also use cookies to help us optimize our website and to understand more about the visitors to our website. You can view a list of the specific cookies we use on this Site by clicking the circular icon in the bottom corner of this Site and navigating to the “Details” tab. Cookies are not the only way to track visitors to a website. We may use similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Sites. If you sign up to receive our e-mails, we may use tracking technologies, such as pixels or similar tools, to understand email engagement, including opens and clicks, where permitted.
  • Google Services. We use Google Analytics to help us gather statistical information about the visitors to our Site and to market our products and services. This information is collected via cookies and other identifiers that we and third parties place on our Site. We and our third party partners may use this information to gain a better understanding of the users of our Site, and to improve our products and services. To understand how Google collects and processes data, including through the use of cookies and other technologies, please visit policies.google.com/technologies/partner-sites. To opt out of Google Analytics, we encourage you to check out Google Analytics’ currently available opt-outs for the web.
  • How Can You Disable Cookies and Other Tracking Technology? Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com. This Site recognizes opt-out preference signals called Global Privacy Control (GPC) signals and will automatically opt you out of the sharing of your information if you have turned on such signals. Some browsers turn on GPC signals automatically, but you may need to configure your browser or use a browser extension to enable such signals. Additionally, you can change your cookie settings on this Site by clicking the circular icon in the bottom corner of this Site and navigating to the “Consent” tab.

Other Important Privacy Information

  • Third Party Sites and Services. The Site may contain links to other websites and services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third party websites, applications or services, and we are not responsible for their actions. Other websites and services follow different rules regarding their collection, use and sharing of your personal information. In addition, some services linked from our Site may require you to create an account through a separate platform. Information provided through those platforms may be subject to separate privacy notices or terms. We encourage you to read their privacy policies and additional terms to learn more.
  • Security. The security of your personal information is important to us. We take a number of organizational, technical and physical measures that are designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the absolute security of your personal information.
  • International Data Use and Cross-Border Transfers. We are located in the United States and have service providers in other countries, and your personal information may be collected, used and stored in the United States or other locations outside of your home country. Privacy laws in the locations where we handle your personal information may not be as protective as the privacy laws in your home country. However, we will handle your personal information in accordance with this Policy regardless of where your personal information is kept. Regarding transfers from the European Economic Area, Switzerland or United Kingdom to the United States, we rely on the derogations for transfers which are necessary to perform the transaction with you. Where required by law, you may request a copy of the suitable mechanisms we have in place by contacting us as detailed below. If you reside in other non-US jurisdictions, your use of the Site or provision of any personal information constitutes your consent for the transfer of such data to the United States for the purposes identified in this Policy. If you have questions about cross-border transfers, please contact us as detailed at the end of this Policy.
  • Verifying, Changing, and Deleting Your Information. You can contact us as detailed at the end of this Policy and ask us to change, update or fix your information in certain cases, particularly if it is inaccurate. You can also request that we erase or delete all or some of your personal information or otherwise object to, limit, or restrict the use of such information (if we have no legal right or legitimate business interest in retaining such information).
  • Children. The Site and our services are not intended for use by anyone under the age of 18, nor do we knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, you should not attempt to use the Site or send any information about yourself to us.

Changes to this Policy

We reserve the right to modify this Policy at any time. If we make changes to this Policy, we will post them on the Site and indicate the effective date of the change. If we make material changes to this Policy we will notify you by email or through the Site.

How to Contact Us

If you have any questions or concerns about our privacy practices or information practices, please contact us as detailed below.

Mi BANK
3707 West Maple Road, Suite 100
Bloomfield Hills, MI 48301
Email: click here
Phone: (855) 642-2651

Last updated May 6, 2026.